What information do we collect?
We collect information from you when you complete any of our Root Cause Assessments, or enter information through our mobile application.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To process transactions and send notifications
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.
- To send periodic emails
The email and or text message address you provide, will only be used to send you information, updates and information pertaining to you.
If at any time you would like to no longer receive support from The Root Cause, please notify your assigned caregiver.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information will be kept on file for more than 60 days in order to give you access to medical information..
Do we use cookies?
No, for those using the mobile application.
Yes, for caregivers using The Root Cause website we use cookies to save your preferences for future visits. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, servicing you, or conducting research so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our mobile application, or website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://care.therootcause.org/terms.aspx
Your Consent
By using our site and/or our mobile application, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us at info@therootcause.org